Privacy Notice

This privacy policy explains how Frame Balloon Legal handles personal data when you use frameballoonbench.digital. It covers the information we collect, why we use it, how long we keep it, and the choices and rights available to you.

Policy guidance

This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Privacy data overview

01 · Collection

Data We Collect

When you use our contact form or reach out through our contact channels, we may process your name, email address, phone number if you provide it, your message, and any service preferences you include. We also process limited technical data such as server request metadata and browser or device information to keep the website working, secure, and delivered properly.

We collect only the information needed to handle enquiries and operate the site.
02 · Sources

Where Data Comes From

We receive personal data when you submit a form, send a message, or otherwise contact us. We also collect technical information automatically from your browser and device when you visit the site, including data needed for security, troubleshooting, and basic delivery of the page.

Most information comes directly from you, with a small amount created by normal website use.
03 · Cookies

Cookies We Use

The site uses essential cookies needed for normal operation and cookies that store your privacy preferences. We do not confirm the use of analytics or marketing cookies, and we do not describe them as active in this policy.

We do not rely on analytics or advertising cookies based on our current setup.
04 · Controls

Cookie Controls

We use only essential cookies and cookies that remember your privacy preferences. If you want to block or remove cookies, you can do so in your browser settings, but some parts of the site may not function as intended.

Cookie choices are limited and can be adjusted through your browser settings.
01
Processing Purpose

Why We Use Data

We use submitted information to answer enquiries, provide requested information, manage communication, and understand the service preferences you share with us. We use technical data to keep the site secure, diagnose problems, and support normal website delivery.

We use personal data only for the operational purposes described here.
02
Third-Party Sharing

Service Providers

We may share limited data with trusted service providers that help us operate the website, deliver technical functions, or manage communications. These providers are expected to use the data only for the services they perform for us and to protect it appropriately.

Any service provider we use may process data only for the task we assign.
03
Legal Basis

Legal Disclosures

We may share personal data if we are required to do so by law, court order, or a lawful request from a public authority. We may also disclose information where needed to protect our rights, users, or the security of the website.

We disclose information only when there is a lawful reason to do so.
User Rights

Your Rights

You may have rights to know what we hold about you, ask for corrections, object to certain uses, and request deletion where the law allows. Some requests may be limited if we must keep information for legal compliance, security, or to resolve a dispute.

Your rights depend on the type of data and the legal basis for processing.
Requests

How to Make a Request

To make a privacy request, use one of the contact methods listed in this policy and describe what you want us to do. We may ask for enough information to confirm your identity and understand your request before we respond.

Requests are handled case by case and may require identity checks.
Data Retention

How Long We Keep Data

Contact enquiries are kept for the time needed to respond and manage the matter, then retained only if required for legal, accounting, security, or dispute-handling reasons. Technical logs are kept for a practical period to support security and troubleshooting, then removed or anonymised when they are no longer needed.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Updates

If we make a material change to this policy, we will update the page and take reasonable steps to make the change visible to users. The date of the latest revision should be checked each time you review the policy.

We review this policy when our practices or legal duties change.
GDPR
Regulation

GDPR Overview

For users in the European Economic Area, we process personal data only where we have a lawful basis under the GDPR, such as responding to an enquiry, meeting legal obligations, or relying on our legitimate interests in running and protecting the website. We keep the scope of processing limited to what is needed for those purposes.

Regulation
Because this site is offered in an EU privacy context, GDPR rules apply to personal data of users in the European Economic Area where those rules are relevant.
This section explains how GDPR rights and duties apply to EEA users.
Your data rights

Your GDPR Rights

If you are in the European Economic Area, you may have the right to access your data, correct it, ask for deletion, restrict or object to certain processing, and request portability where the law allows. You may also withdraw consent where processing is based on consent. If you make a request, we may need information to verify your identity before we act on it.

EEA users may use the contact details below to exercise GDPR rights.

Contact Details

Email contact
info@frameballoonbench.digital
Telephone
+590 696 53 86 10
Postal address
97180 Montmain Saint Anne, 97180 Sainte-Anne
Privacy contact